Water Information
The April 9, 2024 quarterly water bill has been mailed
and is due on May 9, 2024.
If your water bill has an estimated reading, please contact the Water Department.
Email: watersewer@salisburyma.gov
Phone:978-465-1430
Some reasons for an estimated bill: Meter not reading, no access to meter
To correct these issues we may need to schedule a technician to come out and inspect and/or replace the meter.
Bill Payment Options
Make checks payable to the Town of Salisbury
*Bills can be paid and viewed online at www.salisburyma.gov.
(Follow this link to view the online payment guide for City Hall systems https://www.salisburyma.gov/water-division)
*Pay in person at the Tax Collector's Office
*Place your payment in the Town Hall Drop Box, located at the side door entrance to Town Hall.
*Pay by phone by calling 508-381-5454
*Remit payment by mail to: Town of Salisbury, PO Box 534, Medford, MA 02155-0006
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The billing schedule can be viewed by following this link: https://www.salisburyma.gov/water-division
If you have additional questions, contact us at 978-465-1430 or watersewer@salisburyma.gov
Information on Seasonal Water Meters
Customers who occupy their properties for summer months only (May 1 to November 1) will be classified as seasonal.
Frozen Meter Information
Most water meters are located in basements, crawl spaces, and other unheated areas where low temperatures can easily cause them to freeze and, in some cases, burst or leak.
Your meter may be at risk of freezing if the temperature outside is below freezing and the location of your meter is exposed to this cold air.
Insulating your meter, adding a meter jacket, or wrapping pipes and meter with heat tape are very simple ways to protect the meter from freezing.
Remember that while the Town of Salisbury Water Division owns the water meter, it is the responsibility of the homeowner to keep the meter from freezing.
See Rule No 10 Meters and Meter Installation of the Water Rules and Regulations.
The cost of a frozen meter is:
Regular Hours (7:00am – 3:00pm) - $75.00 plus the cost of the meter
Night/Weekend Call out - $150.00 plus the cost of the meter
Consumer Confidence Report
Hard copies of the CCR may be requested by calling 978-465-1430 or via email at watersewer@salisburyma.gov.
| Attachment | Size |
|---|---|
 Consumer Confidence Report 2022 | 316.71 KB |
| Consumer Confidence Report 2021 | 264.84 KB |
| Common Water Issues | 106.84 KB |
| Consumer Confidence Report 2017 | 197.23 KB |
| Consumer Confidence Report 2018 | 197.07 KB |
| Consumer Confidence Report 2019 | 155.95 KB |
| Consumer Confidence Report 2020 | 251.13 KB |
| Consumer Confidence Report 2021 | 264.84 KB |
| Fire Hydrant Flushing | 101.23 KB |
| Water Demand Form | 30.07 KB |
| Water Management Act Permit | 382.29 KB |
| Water Rate Schedule | 22.35 KB |
| Water Restrictions | 104.71 KB |